Send the case facts and request a human review
Use the intake below for standard cases. If the matter is genuinely time-sensitive, use the emergency page so the request is routed correctly.
Funds on hold preselected
The form keeps the issue type prefilled so paid-owner traffic can stay aligned through the final intake step.
Mandatory email and phone
Email keeps the case file clear. Phone lets us review the facts quickly in a real conversation and call you back with the next step.
Optional notice upload
If you have the latest Amazon notice, upload it. It helps us understand the category and timeline before the callback.
Specialist review
The first step is review and diagnosis informed by former Amazon risk-side experience, not a generic sales follow-up.
Request a case review for Funds on hold
This intake is pre-routed for funds on hold so the callback review starts from the right issue family. Add the latest Amazon notice if you have it.