How intake data, uploads, and consent choices are handled
This policy explains how case information, uploaded Amazon notices, contact details, and Google tag consent choices are used to operate the service.
Data controller and business identity
The website operator, publication manager, and data controller is Michele Corvo, trading as Northline Seller Recovery, a registered Irish business name (Business Name Registration No. 785215). Business contact: privacy@northline-seller-recovery.com, +39 379 368 2435, Dublin 8, Ireland.
What we collect
We collect the information submitted through the landing and intake forms, including full name, business email, phone number, Amazon seller account name, case summary, optional uploaded notices, attribution parameters such as UTM values and click IDs, and consent preferences.
Why we collect it
The information is used to review the case, assess urgency, route callbacks, determine whether the matter is a fit for service, respond to the seller, and maintain operational reporting for the intake funnel.
Measurement and advertising
When consent is granted, the site uses Google Tag Manager and Google Ads conversion tracking to measure ad clicks, landing-page performance, and lead submissions. Enhanced conversions for leads may use submitted email address and phone number for matching inside Google Ads after consent has been recorded.
Microsoft Advertising measurement
For visits from our Microsoft Advertising campaigns to our English Seller and KDP advertising pages, optional measurement loads only after you allow it. Microsoft collects or receives personal data such as browser and device information, advertising click identifiers and page activity to provide Microsoft Advertising. We report that an enquiry was received; we do not send your name, email, phone number or case text in these reports. Your Microsoft choice is separate from Google and from submitting an enquiry. You can change it using Microsoft ad preferences on those campaign visits or the preference link below. We remember the choice for up to six months when browser storage is available. Manage Microsoft ad preferences. Microsoft Privacy Statement.
Service providers and operational systems
The site relies on Cloudflare Turnstile for anti-spam verification, Supabase for lead storage and file storage, Resend for lead notification email delivery, and webhook-based CRM or telephony integrations when those operational endpoints are configured for live follow-up.
Retention and handling
Lead records and uploaded notices should be retained only for as long as needed to review the case, handle service discussions, meet operational record-keeping needs, and resolve disputes or compliance obligations. Access should remain restricted to authorized personnel and systems.
Rights and requests
Data-subject requests relating to access, correction, deletion, consent withdrawal, or marketing preferences should be handled through the contact channel listed on the site. Privacy acceptance is required for case handling, while marketing opt-in remains optional and can be withdrawn separately.
Reddit advertising measurement
With your separate permission, our English Seller/KDP pages reached from Reddit campaigns use the Reddit Pixel to report visits and accepted enquiries. Reddit receives information such as IP address, browser/device details and an available advertising click identifier. We do not provide names, email addresses, phone numbers or case text, and do not use advanced matching. Refusing leaves the enquiry form available. The choice lasts up to six months when browser storage is available; temporary enquiry measurement records last ten minutes and duplicate-prevention records one day. Manage Reddit ad preferences. Reddit Privacy Policy.
Request a review for a specific Amazon account issue
Use the contact page to share the notice, timeline, and essential facts. Your details are handled under the privacy policy.