Northline logo with navy stylised NNorthline Seller RecoveryAMAZON KDP ACCOUNT RECOVERY

For Amazon Kindle Direct Publishing authors and publishers

KDP account permanently closed? No upfront fees.

Amazon called it a “final decision” and said the account would not be reinstated. We obtained reinstatement. Read the communications and the strategy we developed for that case.

Review my KDP caseRead the real case

Free initial review. Fee agreed before the engagement starts.

Three former Amazon employees
No upfront fees
Pay after reinstatement
Case review

Request your free KDP case review

If this form does not become available, contact us by email or WhatsApp. intake@northline-seller-recovery.com · WhatsApp

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Your KDP account

Start with what Amazon told you.

Tell us about the closure and any appeals you have already submitted. You can paste the notice into your message so we can assess the next step.

Portrait of Michele Corvo
Founder
Michele Corvo
Who reviews your case

I’m Michele Corvo, Northline’s founder and a former Amazon employee. Our case-review team includes three former Amazon employees.

At Amazon, I worked on projects related to Seller account suspensions, including during the Great Crackdown of 2019. I later continued my career at LinkedIn.

For a KDP case, we examine the communications, previous appeals and relevant publishing materials. The strategy starts with the specific concerns and the available evidence.

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A real, documented case

From “final decision” to account reinstated.

The client had already received several rejections. We rebuilt the case and prepared a new request supported by a concrete publishing plan. These are extracts from KDP’s communications.

English translations of the original Italian KDP communications forwarded by the client. Anonymized extracts; personal details and case references omitted.

Before: closure upheld

“the account […] will not be reinstated”

“Please note that this is our final decision; we will therefore provide no further information or explanation on this matter.”

Read the decision text

Due to violations of the Content Guidelines in connection with your account, we will remove from sale on Amazon all titles uploaded through the account in question, which will not be reinstated.

You are no longer entitled to receive pending royalty payments. In addition, as provided in the aforementioned Terms and Conditions, you may not open new accounts and you will not be paid royalties generated by any new account created.

Please note that this is our final decision; we will therefore provide no further information or explanation on this matter.

After: account reinstated

“After reviewing your response, we have reinstated your account and you can submit titles for possible publication.”

The result: the account and the ability to submit books for publication were restored.

KDP required a catalogue review, the removal of non-compliant titles or titles without the necessary publishing rights, and compliance for future publications. Each book remains subject to KDP’s review.

Michele’s strategy

A new basis for requesting a review.

Repeating the same arguments did not address the problem. Our work covered the case history, the books and the publishing process.

  1. Reconstruct the concerns and previous appeals

    We reviewed KDP’s communications and the replies already submitted, identifying what had not been adequately explained or supported.

  2. Examine the publishing materials

    We assessed covers, titles, metadata and the files received together. Removing some logos or adding disclaimers had not resolved all the concerns.

  3. Define what to retire and how to restart

    The new plan committed to permanently retiring the problematic editions and equivalent versions, with documented checks of rights, content and final files before any future publication.

  4. Request a focused reconsideration

    We requested restoration of the account and publishing privileges, leaving each book subject to KDP’s review. The appeal and signed plan were followed by an escalation requesting a further review. KDP subsequently confirmed reinstatement.

Review my KDP case

No upfront fees

The work starts before the payment.

We review your case for free first. If we take it on, we agree the fee and success condition in writing before work starts. There is no upfront payment: the fee becomes due after the agreed reinstatement.

  1. 1Free initial case review
  2. 2Fee agreed before the engagement
  3. 3Payment after reinstatement

Received a final KDP account closure?

Show us the communication and tell us what you have already tried. That is where we start.

Review my KDP caseContact us on WhatsApp
Email us: intake@northline-seller-recovery.com

Northline is independent of Amazon. Former employment is professional background and does not imply affiliation or privileged access.

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